Support For The Journey Ahead
Astra is committed to delivering an ownership experience as elevated as our products. From the moment you reserve your A1, we’re by your side—providing expert guidance, real-time support, and peace of mind.
AstraCare: With You Every Step of the Way
Ownership is just the beginning. AstraCare ensures you have expert guidance, real-time support, and peace of mind through every phase of your journey.
White-Glove Onboarding
Your Astra journey begins with personalized attention. Whether you choose to pick up your A1 at our factory or opt for an optional home delivery, we ensure you're fully prepared to embrace your adventure.
- In-person walkthrough of all vehicle systems and features.
- Dedicated time to answer all your questions.
- Personalized guidance to set you up for off-grid success.
- Flexible delivery options: factory pickup or personalized home delivery (available for a fee).
- We don't consider onboarding complete until you're 100% confident and satisfied.
Contact Us To Learn More →
Concierge Support
When the unexpected happens, we move fast to get you back on the road.
- We coordinate with trusted local mobile mechanics to get you assistance wherever you are.
- Our engineering team provides real-time technical support to both you and the mechanic.
- We can rapidly ship replacement parts directly—either to you or to your service provider.
- Astra’s manufacturing control means faster resolutions: most components are built in-house, ensuring compatibility and quick delivery.
Get Support →
Comprehensive Warranty
Confidence comes standard. AstraCare protects your investment for the long haul—with one of the most comprehensive warranties available in off-grid living.
Coverage
- 10 Years: Structural Integrity (chassis, frame, body)
- 3 Years: Custom-Built Astra Components (electrical, plumbing, cabinetry, control systems)
- 1 Year: Third-Party Components (appliances, electronics, fixtures)
Contact Us To Learn More →
Contact Us
Get in Touch
We'd love to hear from you! Reach out to us at our office or give us a call.